Customer Service Representative - State Farm Agent Team Member
Sacramento - CA
Customer Service Representative - State Farm Agent Team Member
Full Time • Sacramento - CA
Responsive recruiter
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.
Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.
Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.
I'm looking for someone who is reliable, hardworking, and able to perform well under pressure. If you enjoy learning, want to be part of a growing team, and take pride in providing excellent service, we'd love to meet you.
I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.
Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.
Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.
I'm looking for someone who is reliable, hardworking, and able to perform well under pressure. If you enjoy learning, want to be part of a growing team, and take pride in providing excellent service, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jeff Ford - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sacramento, CA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none